Operations Strategy

Executive MBA Managing Business Processes
Week 2 Operations Strategy

The hay and cyclist (1984) four stage model can be used to evaluate the role and component part of the trading trading operations function. Companies that atomic number 18 functioning at stage 4 of the model are using the operations function as a rally element of their competitive strategy (see also pages 39 - 40 of the textbook). Please read the accompanying PDF journal article by Flynn et al (1999) that provides additional information on the Hayes and Wheelwright model. For an organisation of your choice, where are they functioning on the model in your opinion (500-750 lecture).

Slack et al (2010) describes operations strategy as the pattern of decisions and actions that shape the long term wad, objectives, and capabilities of the operation and its contribution to overall strategy. For any organisation to claim it has an effective operations strategy there are a number of things, that as a minimum, that strategy should do:

First, it should articulate a vision for the operations functions contribution. In other words, delineate what the operations should become and the contribution(s) it needs to make in aver for the organisation to succeed.





Second it should define the operations execution of instrument objectives in terms of the five aspects of performance- Quality, Speed, Dependability, Flexibility and Cost.

Third it should dress circle in broad terms the operations strategical decisions that will help it to achieve its objectives. These decisions are concerned with the use of operations and processes, planning and controlling the delivery of products & processes and the development of operations performance.

Finally, an operations strategy should explain how its intended market requirements and its strategic operations decisions will be reconciled. In other words it should be make clear the links between what is needed from the operations function, and how the operation tries to achieve this...If you want to get a full essay, order it on our website: Ordercustompaper.com



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